FAQ | Find answers to your questions about Swan Products

For shower pans and walls, do not use 'leave-on' cleaning products, such as automatic spray shower cleaners or cleaning agents that caution use on acrylic, polyester or plastics.

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This product is manufactured from our solid surface material, Swanstone®, which is a compression-molded, thermoset material consisting of a blend of polymer resins, fillers, and reinforcement additives. The manufacturing process results in a product with extreme resistance to heat, impact, expansion, and chemicals. The color runs completely through the material, with no surface coating to chip or crack.

A single threshold means that there is one side that is the entry point.  The other three edges have a flange that is designed to fit behind the shower wall for a water tight installation. 

Swan granite sinks are considered composite sinks and are manufactured with 80% natural quartz stone making them extremely durable.  They do not require sealing like a granite countertops do for stain prevention.  You can, however, apply granite cleaner and polish to restore luster and extend time between cleanings.  We recommend using warm water, a soft, clean cloth/sponge.  Non-abrasive liquid cleaners and detergents can also be used.

We recommended using a sink base that is one size larger than the sink, i.e. in this case a 36 in. cabinet.  However, if you are  going to install this sink as a drop-in, it will fit in a 33 in. base cabinet.  

Swan Granite Sinks come with a single-hole drilled from our factory but do have additional drill points located underneath the sink for additional faucet/accessory placements.  The additional holes are easily drilled using a drill and 1-1/4 in. carbide-tipped hole saw. 

Swan's dual mount granite sinks can either be installed as a drop-in with the sink rim showing above the counter top or mounted underneath the countertop for a seamless transition into the sink bowls.  Undermount installations are applicable with countertop materials such as granite, tile, or solid surface.

All Swan sinks come pre-drilled with a 1-3/8 in. hole and can accommodate a standard faucet.  We do not include faucets with our products.

Swan vanity tops are pre-drilled with a single faucet hole. There are drill points located underneath that will accommodate either a 4 in. or 8 in. spread faucet.  Additional faucet holes are easily drilled using a drill and 1-3/8 in. carbide-tipped hole saw.

The backsplash is molded into the vanity top when it is manufactured.  It is 3 in. high providing protection to the back wall from splashes and spills.  

Yes, the vanity top width can be cut to fit your specifications. However, we recommend doing this only if the cut edge is placed against a wall as trimming will result in unfinished side(s). This can be done with a fine-tooth carbide blade (60-80 teeth).

Swan's solid surface products have a matte finish that is easy to clean and maintain with common household cleaners.  Cleaning regularly with common household liquid cleaners is recommended.  If necessary, abrasive liquids or cleansers are safe and effective for use with nylon scouring pads or sponges.  Mineral-stain removers are acceptable as well.  Metal scouring pads are not recommended.

This product is manufactured from our solid surface material, Swanstone®, which is a compression-molded, thermoset material consisting of a blend of polymer resins, fillers, and reinforcement additives.  The manufacturing process results in a product with extreme resistance to heat, impact, expansion, and chemicals. The color runs completely through the material, with no surface coating to chip or crack.

We recommend installing the vanity top using a bead of adhesive or silicone on the corners of the vanity cabinet.  Once the top is seated properly in place, allow the vanity top to set for 24 hours to ensure maximum adhesion.

Yes, one of the advantages of a Swanstone® solid surface product is that the color runs completely through the material.  Very fine scratches can be buffed out with an abrasive general cleanser.  For deeper scratches, fine grit sandpaper (360 or 400 grit) can be used.  If desired, an automotive rubbing compound can be used after sanding to even out the texture. 

Swan's solid surface products have a matte finish that is easy to clean and maintain with common household cleaners.  Abrasive general cleansers are approved, as well as a nylon scouring pads.  Food-based stains can be removed using a 50-50 mix of bleach and water and allowing to soak for 15 minutes.  For rust or mineral stains, rust-removing product are acceptable.  Do not use a metal scouring pad. 

The finish on this solid surface sink is best described as matte.  It does not have a glossy or shiny appearance like a porcelain sink.  The matte finish is easy to clean and maintain; common household cleaners (even abrasive cleansers) can be used without damaging the surface.  

During a drop-in or top mount installation, clips and screws are used to snug the sink up to the countertop. The installation clips are included in the carton.

Swan's dual mount kitchen sinks can either be installed as a drop-in with the sink rim showing above the counter top or mounted underneath the countertop for a seamless transition into the sink bowls. Undermount installations are compatible with countertop materials such as granite, tile, or solid surface.  

All Swan sinks come pre-drilled with a 1-3/8 in. hole and can accommodate a standard faucet.  We do not include faucets with our products.

Swanstone® material is heat-resistant, so you will not experience any thermal expansion and contraction. Swanstone® products should not be used in areas exposed to sustained temperatures exceeding 450°F.

Product Description

1. Product Name: Carved Swan Grey Granite Memorials With 100% Hand Engraving 2. Product Size: as your request

3. Product Materials: Red Granite

4. Product Finish: Polished visible sides, honed, bush hammered, antique finish, flamed, sawn cut etc.

5. More service: Can do inscription, laser etching of image/portrait, relief carving, etc.

6. MOQ: Not MOQ, but if you order not a full container, we will take $250 for custom clearance in Xiamen port.

7.Trade Terms: EXW,FOB,CNF,CIF,DOOR TO DOOR (DDU)

8.FOB price:Based on your material,finish and quantity

Packaging & Shipping

HAOBO STONE PACKING

Standard export seaworthy wooden crates with fumigation.

Strong wood with 2cm thickness (most of chinese factory usually use 1.5-1.8cm thickness wood) and 8cm width.

Advantages

The company is the world’s best swan with heart headstone supplier supplier. We are your one-stop shop for all needs. Our staff are highly-specialized and will help you find the product you need.

1) years experience in manufacturing and exporting business, above 80% for sale abroad.

2) Advanced machine tools and qualified personnel.

3) Attend international stone fair every year and design new products every season.

4) 100% self-designed, own CAD designers, any designs, shapes, sizes are available.

5) Well-chosen materials and superior designers focus on meeting every requirement.

6) Excellent working environment, convenient transportation to Xiamen Port.

7) Own shipping company in Xiamen, fast and safe shipping service.

8) At present, we has exported to more than 30 countries in the world.

Our Services

We pays most attention to provide excellent and professional service for all the clients not only before-sales service but also after-sales services. Because there are thousands and thousands suppliers available in China and only good quality and professional service can help us to establish and keep long term relationship with old and new clients. Below is the main advantage of our service:

1.Quick Response:
It is regulation of our company to reply any enquiry or emails in 24 hours both on working time and holiday.
Working time: From Monday to Friday AM 8:30 to PM 6:00 Beijing time. Saterday AM 9:00 to 12:00
2.One to One Service:
You can know everything on your order or other information from sales girls who contact with you such as offer, order statues, new production consultation etc. All the mobile of sales person is opened for clients in 24 hours.
3.Custom-made:
All of our tombstones, monuments, vases, plaques, angel statues, jesus statues, tiles & slabs, columns, countertops, sinks can be customized as your request.

4.CAD drawing:
We provide proffessional CAD drawing for confirmation to make everything clearly perfect as what you like.

Exhibitions

Company Information

Our Company

Factory Overview

Main Products

Our Progress And Acheivement

FAQ

1.Terms of Price: FOB Xiamen China Port basis, or CNF, CIF.

2.Payment terms: 30% deposit in advance, 70% balance before shipping. Also other payment terms available.

3.Minmum Order: Usually minimum order is one 20ft container, but it can be 4 or 5 colors mixed. (This is quoted based on MOQ quantity of each single items)

4.Packing details: wooden crate with inner foam ,pls find some photos above.

5.Delivery time: usually 15-25 days (one 20'container) after order confirm, subject to the quantity

6.If you need shipping cost from our port to your place, please inform us your destination ( seaport or address),then we can check!

7. Latest prices accept subjects to our final confirmation. Maybe price would up or down as per your adjustment or other reason.

8.If you have any questions, Please don't hesitate to contact me

9.Are you manufacturer or trading company?

Mr. Tony Zhang, the owner of Haobo Stone, with his 17 years experience in stone manufacturing and trading, combine enthusiasam with perseverance, Haobo Stone have developed into a stone-related manufacturing, trading and shipping together company.

10.How to proceed an order with your company?

Firstly, please kindly view our website, then select the items you like.
But if you have your own detailed requirements, please send us your drawing or order picture, or call us freely! We has the English-speaking sales and French-speaking sales to serve you!

11 .Can you arrange the shipment for me?

Yes. We have our own shipping company in Xiamen City, so we can offer you good price for freight cost.
Transportation time for different destination:

A.USA and Canada about 25-30 days

B.Western European main port about 22-27 days

C.South America about 35-40 days

12.What weight a 20ft container can be loaded?

A 20ft container can be loaded about 7 cubic meter stone, it depends on stone shape and size. Generally speaking: USA-a 20ft container can be loaded only about 17 tons. Europe & Asia, usually can be loaded about 27 tons.
13.. May I visit your factory?

That is our great pleasure and honor! Please inform us your information, such us schedule, air port and hotel room number, mobile number. We will welcome you at air port

If you did not find the answer you were looking for in the above, please do not hesitate to contact us.
We are ready for any of your questions!

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