Silver Coated Mesh nylon Radiation Protection Canopy ...

At EMR Shielding Solutions, customers can initiate a return or exchange within 30 days from the date of purchase. Products like shielding paint and grounding supplies must be unused, unopened, and in their original condition and packaging. A 30% restocking fee is applied on orders of three buckets of 5L paint or more. Clothing must be unworn, unwashed, and in its original condition with all tags and labels attached. Canopies and custom orders are non-returnable, except for manufacturing defects or errors. For wholesale, resellers, contractors, and orders exceeding $, refunds are not available, but replacements or store credit may be offered for defects or errors. The return process requires contacting customer support for a Return Authorization (RA) number and sending the items back securely to avoid damage during transit. Customers are responsible for the return shipping costs, except in cases of defective or incorrect products. Refunds are processed to the original payment method within 3 business days after inspection and do not include original shipping charges unless the return is due to a defect or error. Store credit is also an option instead of a refund.

For shipping, EMR Shielding Solutions offers free Standard and Expedited shipping on orders over $30 USD in the USA and Canada. Standard shipping takes 4-7 business days, and Expedited service 2-4 business days. The company is responsible for shipping orders within 1-2 business days. If a product is out of stock, they will reach out to find a resolution. No compensation is provided for late deliveries when free shipping options are selected. If Express delivery is paid for and the fulfillment promise is missed, the shipping cost will be reimbursed.

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